Is your Lufthansa flight cancelled?

Has your flight with Lufthansa been cancelled?

Was your Lufthansa flight cancelled? You may be entitled to compensation of up to €600 per person under Regulation 261/2004. Read more about your rights and check whether you are entitled to compensation.

When are you entitled to a compensation if your flight with Lufthansa is cancelled?

• You are not entitled to compensation if you were informed more than two weeks in advance
• You are entitled to compensation if you are informed between 14 and 7 days before departure and you arrived more than 4 hours later
• You are entitled to compensation if you were informed 7 days or less before departure and you arrived more than 2 hours later.

You are only compensated if you were flying from an EU country, or from outside the EU tot a EU country with a European airline.

You should be offered a replacement flight by Lufthansa

Lufthansa is obliged to offer you an alternative flight. The above schedule of compensation will apply if you accept the alternative flight and then arrive at the airport earlier or later than planned.

Even if you were informed by Lufthansa less than 2 weeks before the scheduled departure and you refuse the alternative flight, you are entitled to compensation. In addition, you must get a refund of your ticket costs. You always have the right to refuse an alternative flight.

How high is the compensation Lufthansa has to pay you?

If your flight falls under EU Regulation 261/2004 and you are entitled to compensation, the amount of compensation is based on the distance of the flight. This is divided in destinations within the EU and outside of the EU.

Within the EU:

• €250 compensation for a cancelled flight up to 1500 km
• €400 compensation for a cancelled flight between 1500 and 3500 km

For flight destinations outside the EU you are entitled to:

• €250 compensation for a cancelled flight up to 1500 km
• €400 compensation for a cancelled flight between 1500 and 3500 km
• €600 compensation for a flight exceeding 3500 km

How much compensation will Lufthansa have to pay you?

If your cancelled flight is covered by Regulation 261/2004 and you are entitled to compensation, the amount of compensation is based on the distance of your flight. This is divided into EU and non-EU destinations.

Recent flights with Lufthansa that experienced problems

Every day EUclaim analyses around 13 million flight, news and weather reports. Based on this information, we compile an up-to-date list of cancelled flights and the problems they experienced. Has your flight been cancelled? Check the list to see if your flight is on it.

About EUclaim

EUclaim was founded in 2007 and helps airpassengers receive compensation from the airline. With our access to the Lennoc Flight Intelligence database we review million flights a day and assess them to the rules that comply with Regulation 261/2004 or The Air Passenger Rights and Air Travel Organisers’ Licensing (Amendment) (EU Exit) Regulations 2019. Our data combined with our team of legal experts guarantee our 97 percent success rate in court. EUclaim helps you receive compensation for your flight delay or flight cancellation!

Claim your compensation for flight cancellation

Check whether you are entitled to compensation in our database. Within 3 minutes you will know whether you are entitled to compensation.