Is your SAS flight cancelled?

Has your flight with SAS been cancelled?

Was your SAS flight cancelled? You may be entitled to compensation of up to €600 per person under Regulation 261/2004. Read more about your rights and check whether you are entitled to compensation.

If your flight with SAS is cancelled, when are you entitled to compensation?

Your right to compensation for a cancelled flight depends on when you were notified of the cancellation:

• If you were informed more than 2 weeks in advance, you are not entitled to compensation
• If you were informed between 14 and 7 days before departure and you arrived more than 4 hours later, you are entitled to compensation
• If you were informed 7 days or less before departure and you arrived more than 2 hours later, you are entitled to compensation

Note that you are only entitled to compensation if you were flying from an EU country, or if you were flying from outside of the EU to an EU country with a European airline.

SAS should offer you a replacement flight

If your flight is cancelled, SAS must offer you a replacement flight. The above compensation schedule applies if you accept the alternative flight and then arrive earlier or later. You will then be compensated for the time difference.

Even if you were informed by SAS less than 2 weeks before the scheduled departure and you refuse the alternative flight, you are entitled to compensation. In addition, you must get a refund of your ticket costs.

What if SAS is not responsible for the cancellation?

In some cases, you are not entitled to compensation when your flight is cancelled. This is the case if the airline cannot be held responsible for the cancellation. Examples are cancellations because of bad weather conditions, terrorism, emergency landings and strikes conducted by non-SAS staff. We refer to these circumstances as extraordinary circumstances.

Within the EU:

• €250 compensation for a cancelled flight up to 1500 km
• €400 compensation for a cancelled flight between 1500 and 3500 km

For flight destinations outside the EU you are entitled to:

• €250 compensation for a cancelled flight up to 1500 km
• €400 compensation for a cancelled flight between 1500 and 3500 km
• €600 compensation for a flight exceeding 3500 km

How do you get compensation for a delayed flight?

We offer free advice on whether you are entitled to compensation for your cancelled flight. Enter your flight number and date of cancellation in the free flight compensation calculator and you will receive our advice immediately.

Recent flights with SAS that experienced problems

Every day EUclaim analyses around 13 million flight, news and weather reports. Based on this information, we compile an up-to-date list of cancelled flights and the problems they experienced. Has your flight been cancelled? Check the list to see if your flight is on it.

About EUclaim

EUclaim was founded in 2007 and helps airpassengers receive compensation from the airline. With our access to the Lennoc Flight Intelligence database we review million flights a day and assess them to the rules that comply with Regulation 261/2004 or The Air Passenger Rights and Air Travel Organisers’ Licensing (Amendment) (EU Exit) Regulations 2019. Our data combined with our team of legal experts guarantee our 97 percent success rate in court. EUclaim helps you receive compensation for your flight delay or flight cancellation!

Claim your compensation for flight cancellation

Check whether you are entitled to compensation in our database. Within 3 minutes you will know whether you are entitled to compensation.