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News
Stay updated on your passenger rights
Our superior service allows us to excel in the assistance of air passengers as we are very attentive to the latest developments in commercial European air travel on both legal, leisure and professional grounds. We are happy to keep you posted on these latest developments.
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24-09-2019
Over 600.000 passengers are stuck abroad as Thomas Cook goes bankrupt
One of the biggest holiday carriers, Thomas Cook, filed for bankruptcy last night, leaving more than six hundred thousand (!) passengers across the world stranded at their holiday destinations. 150.000 British passengers are awaiting the biggest repatriation ever in peacetime. The Civil Aviation Authority (CAA) is taking responsibility for retrieving British passengers to the United Kingdom.
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26-08-2019
Strike with British Airways in September
Pilots of British Airways are going on strike for five days in September. Thousands of passengers are going to be affected by the strike.
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05-08-2019
Ryanair strike in Portugal at the end of August
The Portuguese union SNPVAC is going on strike between 21 and 25 August on flights of Irish budget airline Ryanair. This will cause disruption on Ryanair flights operated by Portuguese personnel, flights from and to Portugal.
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25-07-2019
389 affected flights at Amsterdam Schiphol Airport due to fuel problems
The malfunction in the fuel delivery system of Amsterdam Schiphol Airport yesterday affected more than 58.000 passengers flying from and to the Netherlands. Airports across Europe were also affected with the consequences of the fuel malfunction.
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23-07-2019
93 percent of British Airways pilots vote for summer strike in ballot
The summer of commercial air traffic in the United Kingdom is heating up quickly as the pilots of British Airways have voted for a strike this summer in a recent ballot. The pilots voted for a strike overwhelmingly with a result of 93 percent.
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11-07-2019
The Czech Airlines arrest: Passengers are entitled to compensation for connecting flights outside of EU
Passengers that experienced a delay of three hours or more on a connecting flight outside of the EU, are entitled to compensation as stated in Regulation 261/2004. The airline that established an official agreement with the passengers and conducted the first flight in the booking, has to pay the compensation due when both flights are in the same booking. This verdict was presented by the European Court of Justice earlier today in a case against Czech Airlines.
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11-07-2019
Issue with Air Traffic Control systems ground flights at London Gatwick Airport
Problems with the Air Traffic Control systems at London Gatwick Airport yesterday heavily affected over 133 flights yesterday evening. Inbound flights had to divert to other airports or were cancelled altogether in light of the disruptions.
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26-06-2019
Drones disrupt air traffic at Singapore Changi Airport
Drones have affected air traffic two times in one week at Singapore Changi Airport. Dozens of flights suffered delays and seven flights had to divert to a different airport.
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25-06-2019
Qatar Airways wins Skytrax Award for best airline in the world 2019
Skytrax has named Qatar Airways world’s best airline of 2019. Every year Skytrax assesses airlines worldwide based on their performance and passenger satisfaction.
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24-06-2019
Strike EVA Air grounds flights from and to Taiwan
A cabin crew strike with EVA Air is grounding hundreds of flights from and to Taiwan the upcoming days. The personnel of the Taiwanese airline urges the airline to come forward with improved working conditions and wages. In the meantime, the strike lingers on until June 20th, the cabin crew indicates.