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Stay updated on your passenger rights

Our superior service allows us to excel in the assistance of air passengers as we are very attentive to the latest developments in commercial European air travel on both legal, leisure and professional grounds. We are happy to keep you posted on these latest developments.

  • Parked Thomas Cook planes

    Over 600.000 passengers are stuck abroad as Thomas Cook goes bankrupt

    One of the biggest holiday carriers, Thomas Cook, filed for bankruptcy last night, leaving more than six hundred thousand (!) passengers across the world stranded at their holiday destinations. 150.000 British passengers are awaiting the biggest repatriation ever in peacetime. The Civil Aviation Authority (CAA) is taking responsibility for retrieving British passengers to the United Kingdom.

  • british airways vliegtuig in de lucht

    Strike with British Airways in September

    Pilots of British Airways are going on strike for five days in September. Thousands of passengers are going to be affected by the strike.

  • Ryanair plane parked on tarmac

    Ryanair strike in Portugal at the end of August

    The Portuguese union SNPVAC is going on strike between 21 and 25 August on flights of Irish budget airline Ryanair. This will cause disruption on Ryanair flights operated by Portuguese personnel, flights from and to Portugal.

  • fueling of plane

    389 affected flights at Amsterdam Schiphol Airport due to fuel problems

    The malfunction in the fuel delivery system of Amsterdam Schiphol Airport yesterday affected more than 58.000 passengers flying from and to the Netherlands. Airports across Europe were also affected with the consequences of the fuel malfunction.

  • Airplane British Airways in the sky

    93 percent of British Airways pilots vote for summer strike in ballot

    The summer of commercial air traffic in the United Kingdom is heating up quickly as the pilots of British Airways have voted for a strike this summer in a recent ballot. The pilots voted for a strike overwhelmingly with a result of 93 percent.

  • czech airlines on runway

    The Czech Airlines arrest: Passengers are entitled to compensation for connecting flights outside of EU

    Passengers that experienced a delay of three hours or more on a connecting flight outside of the EU, are entitled to compensation as stated in Regulation 261/2004. The airline that established an official agreement with the passengers and conducted the first flight in the booking, has to pay the compensation due when both flights are in the same booking. This verdict was presented by the European Court of Justice earlier today in a case against Czech Airlines.

  • easyJet airline in sky

    Issue with Air Traffic Control systems ground flights at London Gatwick Airport

    Problems with the Air Traffic Control systems at London Gatwick Airport yesterday heavily affected over 133 flights yesterday evening. Inbound flights had to divert to other airports or were cancelled altogether in light of the disruptions.

  • changi airport fountain and garden

    Drones disrupt air traffic at Singapore Changi Airport

    Drones have affected air traffic two times in one week at Singapore Changi Airport. Dozens of flights suffered delays and seven flights had to divert to a different airport.

  • qatar airways plane in the sky

    Qatar Airways wins Skytrax Award for best airline in the world 2019

    Skytrax has named Qatar Airways world’s best airline of 2019. Every year Skytrax assesses airlines worldwide based on their performance and passenger satisfaction.

  • eva air plane in the air

    Strike EVA Air grounds flights from and to Taiwan

    A cabin crew strike with EVA Air is grounding hundreds of flights from and to Taiwan the upcoming days. The personnel of the Taiwanese airline urges the airline to come forward with improved working conditions and wages. In the meantime, the strike lingers on until June 20th, the cabin crew indicates.

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