Strike at Icelandair

The Icelandair strike may have caused your flight to be delayed or cancelled. It’s possible that you have a right to compensation. To find out more, or to check if you qualify, please continue reading.

If Icelandair employees go on strike, your flight could be impacted. You have rights, including the entitlement to compensation. Our article outlines your rights and offers tips on what to do (and what not to do) in the event of a Icelandair strike.

Numerous flights have been cancelled due to the strike by Icelandair employees

Many flights have been cancelled due to the strike at Icelandair, leaving numerous travelers in a difficult position. For some passengers, the cancellation may even mean they cannot continue with their trip as planned.

Wondering if you’re eligible for compensation after your flight was cancelled or delayed because of an airline strike? Put your doubts to rest with our free flight check.

Right to care with delays longer than 2 hours

If you’re facing an unplanned strike, it can take you by surprise. If you’re at the airport and your Icelandair flight is delayed for more than 2 hours, you have the right to food, drink, and even a hotel stay if needed. In some cases, the airline will provide vouchers for food and drink, but it’s important to keep receipts if they’re not provided.

You are not required to accept an alternate flight from Icelandair

In case of a disruption, the airline must offer you an alternative flight free of charge. The airline should provide you with the first possible flight, but if all the next flights are fully booked, you might receive an alternative option that may not make sense for your travel plans.

You have the right to decline the proposed flight. The airline must then refund you the ticket price. If the airline does not offer you an alternative or if you find a better option yourself, the airline must reimburse you for the price difference between the two tickets.

Tip: Before doing anything, it’s best to wait for a final notice from Icelandair

There may be few alternative flights available from other airlines. Of course, you want to secure another flight as soon as possible. However, we advise you not to book an alternative flight yourself before you have received final confirmation from Icelandair that your flight has been cancelled. If the strike is called off, you will lose your money.

Affected by the strike of Icelandair? You are entitled to compensation

In the event of a strike by the airline’s own personnel, such as pilots, cabin crew, or ground staff, Icelandair can be held accountable. According to Regulation 261/2004, this is not considered force majeure, and you have the right to compensation if your arrival is delayed by more than 3 hours or you arrive 1 hour earlier.

The compensation amount is based on the distance of your travel and whether the cancellation of your flight was communicated less than 2 weeks before your departure.

Compensation by Distance

• €250 for flights up to 1,500 km
• €400 for flights between 1,500 km and 3,500 km
• €600 for flights over 3,500 km

Check if you are entitled to compensation

You can easily check if you are entitled to compensation as a result of the strike at Icelandair in our database. Enter your flight number and we will indicate whether you qualify for compensation. Then you can submit a claim in just a few minutes. EUclaim will take care of the rest