Strike at Smart Wings
If your Smart Wings flight has been delayed or cancelled due to the ongoing strike, you may be entitled to compensation. Discover your rights or determine your eligibility for compensation by reading this article.
If Smart Wings employees go on strike, your flight could be impacted. You have rights, including the entitlement to compensation. Our article outlines your rights and offers tips on what to do (and what not to do) in the event of a Smart Wings strike.
The strike at Smart Wings has resulted in numerous flight cancellations
The strike by Smart Wings employees has led to the cancellation of many flights, which is causing significant disruption for a lot of passengers. Unfortunately, for some travelers, the cancellation means their trip cannot proceed as scheduled.
Discover if you’re eligible for compensation when your flight is delayed or cancelled due to an airline strike by Smart Wings, try our free flight check now!
If your delay exceeds 2 hours, you are entitled to care
If you find yourself dealing with an unplanned wildcat strike, you may feel caught off guard. In the event that your Smart Wings flight is delayed for more than 2 hours, you have the right to food, drink, and lodging, as needed. The airline may provide vouchers for these expenses, but it’s important to keep receipts in case you need to claim reimbursement later on.
It’s not mandatory to accept a different flight offered by Smart Wings.
The airline is obliged to offer you a complimentary alternative flight. They should try to provide you with the earliest possible flight, but if all the flights are fully booked, they might offer you an alternative option that makes your travel plans redundant.
If the airline proposes an alternative flight that doesn’t suit you, you can refuse it and the airline must refund the ticket price. If the airline fails to offer you an alternative or if you find a better option on your own, the airline must compensate you for the price difference between the two tickets.
Advice: It’s recommended that you wait for an official update from Smart Wings before taking any action
Although you may want to secure a new flight as soon as possible, it’s important to avoid booking an alternative flight until you receive confirmation from Smart Wings that your flight has been cancelled, as there may be few other flights available from other airlines. If the strike is called off, you will lose your money.
If you’ve been impacted by Smart Wings’s strike, you could be eligible for a refund
If the airline’s own employees, such as pilots, cabin crew, or ground staff, go on strike, Smart Wings may be held responsible. Under Regulation 261/2004, this is not considered a case of force majeure, and you are entitled to compensation if you arrive more than 3 hours late or 1 hour early.
The amount of compensation you receive depends on the distance you traveled and whether your flight was canceled less than 2 weeks before your scheduled departure.
The amount of compensation is not dependent on your ticket price. It is possible that the compensation you receive is higher than the cost of your ticket. The amount of compensation is determined based on the distance of the journey.
Flight destinations within the EU:
- €250 compensation for flights up to 1500 km
- €400 compensation for flights over 1500 km
Flight destinations outside the EU:
- €250 compensation for flights up to 1500 km
- €400 compensation for flights between 1500 km and 3500 km
- €600 compensation for flights over 3500 km
Verify if you qualify for reimbursement
If you want to check whether you are entitled to compensation due to the strike at Smart Wings, you can easily do so in our database. Simply enter your flight number and we will indicate if you are eligible for compensation. Once confirmed, you can file a claim in just a few minutes.
