Strike at Neos

If your Neos flight has been delayed or cancelled due to the ongoing strike, you may be entitled to compensation. Discover your rights or determine your eligibility for compensation by reading this article.

Neos staff strikes can disrupt your flight schedule, and it’s crucial to know your rights, including the right to compensation. Our article details your rights and offers advice on how to handle the situation during a Neos strike.

The strike at Neos has resulted in numerous flight cancellations

The strike by Neos employees has led to the cancellation of many flights, which is causing significant disruption for a lot of passengers. Unfortunately, for some travelers, the cancellation means their trip cannot proceed as scheduled.

Discover if you’re eligible for compensation when your flight is delayed or cancelled due to an airline strike by Neos,  try our free flight check now!

Flight delayed for more than 2 hours, you have the right to be taken care of

A wildcat strike, also known as an unofficial strike, can be unexpected and leave you stranded. If your Neos flight has been delayed by over 2 hours, you’re entitled to food, drink, and accommodation if necessary. The airline may provide vouchers for these, but if not, be sure to keep receipts to claim expenses from the airline later.

You are not required to accept an alternate flight from Neos

In case of a disruption, the airline must offer you an alternative flight free of charge. The airline should provide you with the first possible flight, but if all the next flights are fully booked, you might receive an alternative option that may not make sense for your travel plans.

You have the right to decline the proposed flight. The airline must then refund you the ticket price. If the airline does not offer you an alternative or if you find a better option yourself, the airline must reimburse you for the price difference between the two tickets.

Tip: Before doing anything, it’s best to wait for a final notice from Neos

There may be few alternative flights available from other airlines. Of course, you want to secure another flight as soon as possible. However, we advise you not to book an alternative flight yourself before you have received final confirmation from Neos that your flight has been cancelled. If the strike is called off, you will lose your money.

If you’ve been impacted by Neos’s strike, you could be eligible for a refund

If the airline’s own employees, such as pilots, cabin crew, or ground staff, go on strike, Neos may be held responsible. Under Regulation 261/2004, this is not considered a case of force majeure, and you are entitled to compensation if you arrive more than 3 hours late or 1 hour early.

The amount of compensation you receive depends on the distance you traveled and whether your flight was canceled less than 2 weeks before your scheduled departure.

Compensation by Distance

• €250 for flights up to 1,500 km
• €400 for flights between 1,500 km and 3,500 km
• €600 for flights over 3,500 km

Do you qualify for compensation?

The EUclaim database quickly determines if you are eligible for compensation. Simply enter your flight date and number. If you are entitled to compensation, file a claim immediately. We’ll help you get the compensation you deserve with a 97% success rate guarantee.